Trusted Home Care

Compassionate Care. Comfort of Home. Peace of Mind.

At FT Care Agency, we provide personalised home care that helps you or your loved ones live with dignity, comfort, and independence. Our compassionate team brings trusted support to East Sussex and Greater London.

Family-Run Values · Person-Centred Care · Compassionate Support
Caregiver holding hand of senior adult with warmth
30+
Years Clinical & Healthcare Leadership
About FT Care Agency

Family-Run Care You Can Trust

FT Care Agency was founded on a simple belief: everyone deserves to live with dignity, comfort, and independence — right in their own home.

Established and rooted in East Sussex, we are proud to expand our compassionate services across the capital with our brand-new London Office. Our dedicated team brings the same high standards, personal touch, and family values to Greater London, so more people can receive exceptional care close to where they live and love.

"We don’t just provide care — we treat you like family."

What We Offer

Care Designed Around You

Flexible, tailored home care solutions designed to foster independence, comfort, and peace of mind for you and your family.

Domiciliary Home Care

Domiciliary / Home Care

Short visits, daily support, or regular assistance with household tasks and daily routines to help you stay independent.

24-Hour Live-in Care

24-Hour Live-in Care

Round-the-clock comfort, tailored assistance, and dedicated full-time companionship right in the familiar surroundings of home.

Personal Care & Companionship

Personal Care & Companionship

Respectful assistance with personal hygiene, dressing, mobility, along with warm daily social companionship.

Dementia & Specialist Care

Dementia & Specialist Care

Understanding, compassionate support tailored for individuals living with dementia, Alzheimer's, and complex needs.

Respite & Short-Term Care

Respite & Short-Term Care

Temporary, high-quality care that provides family carers with a well-deserved break, knowing their loved one is in safe hands.

Palliative & End-of-Life Care

Palliative & End-of-Life Care

Gentle, respectful, and dignified support focused on comfort, symptom management, and emotional peace for families.

Hospital Discharge & Re-enablement

Hospital Discharge & Re-enablement

Structured, safe transition and recovery support at home following a hospital discharge to rebuild confidence and independence.

Our Commitments

Care You Can Trust, Support You Can Feel

We hold ourselves to the highest standards of professional care, empathy, and reliability.

CQC Registered

Regulated and fully compliant with Care Quality Commission standards to ensure high-quality, safe, and effective care.

Experienced Clinical Leadership

Led by a Registered Nurse with 30+ years of NHS and community health management expertise.

Person-Centred Care

Care plans tailored specifically to individual needs, preferences, habits, and personal routines.

Family-Run Values

We treat every client with the exact same warmth, dignity, and respect we would extend to our own family members.

Our Core Mission

Our Mission Is to Make a Difference

“To deliver exceptional, person-centred home care that honours dignity, preserves independence, and treats every individual with the same warmth, kindness, and respect we would offer our own family.”

Person First

Respecting individual dignity, preferences, and personal choices in everything we do.

High Standards

Upholding clinical excellence, continuous training, and safe care delivery.

Consistency & Trust

Building meaningful, long-term relationships through dependable, punctual care staff.

Family Support

Providing reassurance, open communication, and true peace of mind for families.

Leadership & Expertise

Meet Our Founder

Ms Marylem Zitumane - Director & Registered Manager
Director, Founder & Registered Manager

Ms Marylem Zitumane

Our agency was established by Ms Marylem Zitumane, a registered nurse with over 30 years of clinical and managerial experience across the NHS, private hospitals, and community care. Her lifelong dedication to compassionate, safe, and high-quality care sets the standard for everything we do at FT Care Agency.

Client Experiences

What Families Say About Us

"The carers from FT Care Agency have brought back so much joy and peace to my mother's routine. Their kindness and attention to detail are second to none."

— Family Feedback Placeholder

"Professional, highly trained, and deeply empathetic. The team handled my father's hospital discharge smoothly and gave us complete confidence."

— Client Representative Placeholder

"Live-in care allowed my parents to stay together in their own home surrounded by memories. We are immensely grateful to FT Care Agency."

— Family Feedback Placeholder

Get in Touch

Contact our friendly team today to discuss your care needs or arrange a consultation.

London Office Address
Suite 403, Avecina House, 258–262 Romford Road, London E7 9HA
Telephone Contacts
Office: 0203 3707 365
Out of Hours: 07507 381 844 | 07707 468 844
Email Enquiries
Care: care@ftcareagency.co.uk
Admin: admin@ftcareagency.co.uk

Arrange a Care Consultation